Where Customer Education Leaders Come to Grow

Upcoming Working Groups

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Stakeholder Management

In this 4-week execution series, you'll zoom out from the day-to-day of your program, develop and gain a 1000-foot understanding of your business and department priorities, and develop and begin executing an action plan.

After this working group, you'll:

  • Have a strong understanding of your business and department goals
  • Identified the coworkers that most influence the business/departments
  • An ongoing action plan to win these folks over and align your educational content with their programs to help them achieve their goals.
  • A curated library of resources and tools to enable you to create champions across the org

Sign up to be notified when the next Stakeholder Management cohort opens.


Frequently Asked Questions (FAQs) about Working Groups

  • What are Working Groups?

    Working Groups are cohort-based learning groups. They're part curriculum, part group coaching, and part peer-based learning.

    We're combining the best learning strategies we know to help you grow and master your craft.

  • Who are they for?

    Learning professionals in software-based businesses who are looking to enhance their knowledge, skillset, and network focused around a specific topic.

  • What do they entail?

    • Complete a quarter-long curriculum designed to help you master a topic.
    • Join up to 9 other (10 max) SaaS Customer Education practitioners who are focused on the same priority.
    • Meet for a facilitated working session to GSD (get stuff done), share learnings, ask questions, and provide each other insights and feedback.
    • A curated library of workbooks, resources, and tools that we've developed and used to grow Academy programs.
    • Receive 1:1 feedback from the SaaS Academy Advisors team on your strategy.
    • Access to a private Slack group embedded into your existing company Slack or person slack space. No switching Slack spaces required!
  • What's the full process after application?

    • Submit: You'll submit your application form.
    • Review: We'll review it.
    • Accept into Cohort: You'll fill out a "Getting Started" form for you to tell us more about your program and goals.
    • Join the Working Group: We'll invite you to join Slack to prepare to get started!

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